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The NUEVA VIZCAYA STATE UNIVERSITY, a premier university in a global community, is committed to create a harmonious and improved standard of living through equitable access to quality education, research, extension and training.

To achieve this, we shall;

COMMIT to improve continually the quality management system;

UPHOLD the institution's core values through adherence to applicable standards;

PROMOTE innovations and transfer of technologies;

INITIATE and nurture relevant expertise to improve delivery of services; and,

DELIVER responsive instructional learning.

Business Process Map

Needs and Expectations of Relevant Stakeholders

External Relevant Stakeholders
Stakeholders Needs and Expectations Persons Accountable in meeting the Requirements Monitoring Strategies

Students

  • Updated Curriculum

  • Use of innovative teaching materials

  • Competent faculty

  • Functional and adequate facilities

  • Fun and fulfilling learning experience

  • College Dean

  • Program Chairs

  • Faculty

  • Review/ revision of curriculum

  • Class observation

  • Faculty evaluation

Suppliers and Service Providers

  • Clear requirements/ specifications

  • Open communication

  • Timely processing of payment

  • Feedback on performance

  • Administrative Services

  • End-Users

  • Purchase Orders

  • Supplier monitoring and evaluation mechanisms

OversightAgencies:

  • CHED

  • PRC

  • COA

  • DBM

  • AACCUP

  • Timely submission of reports

  • Complete and accurate reports

  • Compliance to statutory and regulatory requirements

  • College Deans

  • Program Chairs

  • Registrar

  • Administrative Services Finance Services

  • CMOs

  • Memorandum Issuance

  • O/DPCR

Community and Industry Partners

  • Student readiness for OJT/ Internship

  • Socially responsible students

  • College Dean

  • Program Chairs

  • Student Affairs

  • Student monitoring report/s

Professional Associations

  • Communication on CPD requirements

  • Availability of data

  • Cooperation and participation on relevant activities

  • College Dean

  • Department/Program Chairs

  • HRMO

  • HRDO

  • HRMO/HRDO monitoring

  • Program monitoring

Internal Relevant Stakeholders
Stakeholders Needs and Expectations Persons Accountable in meeting the Requirements Monitoring Strategies

Faculty and Employees

  • Professional development

  • Clear strategic directions

  • Incentives

  • Functional and adequate facilities

  • Top Management

  • College Dean

  • HRMO

  • HRDO

  • Administrative Services

  • Faculty and Staff Development Program

  • O/DPCR

College/University Management

  • Supportive and performing staff

  • Accurate and timely submission of reports

  • VPs

  • Directors

  • Deans

  • Chiefs of Offices

  • HRMO

  • HRDO

  • IPCR

  • OPCR